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HOW TO GET BACK AT MCI WORLDCOM!

  Author:  6003  Category:(Discussion) Created:(3/28/2001 7:48:00 PM)
This post has been Viewed (639 times)

I had another problem with the idiots at MCIWORLDCOM. I have a separate phone line strictly for my computer, for which I have been paying Sprint for, since 1997. Two months in a row I got a bill from MCI for this line, they were trying to bill me for long distance service. The first time I called them and told them that it was strictly a computer line, and that I was NOT paying the bill. The next month I got yet another bill for the same thing. I was furious!! So, I scanned the bill, and sent it to the FCC, (FEDERAL COMMUNICATIONS COMMISSION) along with an email explaining, from beginning to end, this and all of the other trouble I had with MCI. I then emailed MCI and told them that I did this, and that I hoped the FCC reached out and touched them SOON! The very next day I got an email from MCI, apologizing for any inconvenience they had caused me, and I haven't heard from them since. The FCC has a website set up specifically for these types of problems. I know that there are many of you that have had problems with MCI from the replys I got about my last posting about them. So, just go to your favorite search engine, type in Federal Communications Commission and let them know what type of problems you've had with MCI, and then let MCI know that you have done this. It certainly got them off my back! Good Luck!!

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Replies:      
Date: 3/28/2001 7:56:00 PM  From Authorid: 8717    How odd. We haven't had any problems with MCI  
Date: 3/29/2001 12:04:00 AM  From Authorid: 12413    Thanks for posting, wish I knew about this last year. I got disgusted and cancelled them but they kept billing for long distance calling even after the cancellation. I payed anyway just to get them off my #@&.LESA.  
Date: 3/29/2001 4:02:00 AM  From Authorid: 16950    Oh my gosh! I cannot STAND MCI! They billed me over & over after MANY calls I made to them telling them they were not my long distance service. One day (after 8 months of this) I finally had to literally get into a very heated argument with some guy from MCI to get it cleared up. It is unfortunate that it had to come to something like that, but it seemed to get the job done. :o) Maybe you could ask to speak with a supervisor? Hopefully that will help. I believe I asked before though & still the bills kept coming. :( I wish you the best of luck because I know they are NOT easy to deal with & also are not willing to let that $5 a month go. LOL That's probably how they make a lot of their money... I feel so sorry for older people & those who do not understand phone bills because they probably really get it socked to them. :( Take good care & the best of luck to you! God Bless! Love & hugs,  
Date: 3/29/2001 4:07:00 AM  From Authorid: 16950    Oh yeah. Also do you have your line "PICed" (pronounced picked) to Sprint? If you don't, that means other companies, such as MCi can SLAM you (switch your service without your consent). It is a good idea to have this done. The only bad part about it is if you ever want to switch to another company, you have to write to your local phone company. Also when other parties bill you for services that you did not ask for (like MCI), it's called CRAMMING. LOL I know all of this sounds weird & maybe even confusing, but I learned all of this because of all the problems I was having with MCI. :o) Maybe you should call your local phone company 1st & tell them what's going on & also mention being "piced & crammed." Funny names huh? LOL I wish you the best of luck! :o) Luv,  
Date: 3/29/2001 4:08:00 AM  From Authorid: 16950    I'm glad you got it all squared away. LOL I admit, I didn't even get past the 1st 2 sentences before going off. LOL I guess I am still angry at MCI. LOL :o) I hope they don't bother you again though! Luv,  
Date: 3/29/2001 8:59:00 PM    yeah, they really do suck, don't they? thanks for the information, I will check out the fcc site.

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