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Do Humans Still Rule the Earth or Was I Mistaken? **Frankenstein

  Author:  47699  Category:(Discussion) Created:(4/1/2002 6:30:00 PM)
This post has been Viewed (267 times)

I very frequently go through my typical bouts with nostalgia and there is at least one thing that takes me there nearly daily. How I really and truly miss the good days when I could call anyone and end up just being able to talk to a human. These days, I can call someone and end up getting an answering machine and they usually don't call me back if I leave a message, or a stupid computer which makes me listen to ten minutes of pure nonsense which pertains in no way to what I was calling about in the first place. I haven't used a rotary phone in years but I often like to pretend that I have one when those idiotic recordings on the computers start to play. That just makes it repeat the same boring bull over and over and over again until it usually hangs up on me. Is it a crime to not have a touchtone phone? Maybe I'm old and stuck in my ways. Maybe I'm cheap and don't mind using a rotary phone. Does that mean that I can't conduct any business at all with certain companies? Apparently, it does! I called one company today and I played the irritating "push this for this and that for that game" with the buttons on the phone and then it put me on hold for what seemed like forever! It kept coming back on and saying push whatever button to keep holding. How stupid! If I had ever decided that I didn't want to hold anymore, wouldn't common sense dictate that I just hang up the phone any time I pleased? For Heaven's sake! Why would I continue to sit there and hold the phone up to my head and stare at the wall if I wasn't content enough to wait? Grow a brain, all of you corporate geniuses out there! Everyone would be a whole lot happier! After I was on hold for what seemed like forever, it unceremoniously cut me off and I was left listening to a dial tone! I immediately called back and acted as though I had a rotary phone and couldn't possibly push any buttons to push in order to satisfy them. I sit through all of the same introductory junk that I had endured once before and then, when I didn't respond in any way to it's requests, it hung up on me again but only after it had asked me at least half a dozen times if I wanted to speak in English or Spanish! I'm sorry, but why should that even be an option? If I have business to conduct with that company, I'm obviously an American and if anyone is here in this country long enough to find themselves in the same situation, they should know how to speak enough English to know how to communicate to some level, however limited it may be. That could be a debate issue and I pray that none of you take it that way and start one here because that is far from the whole spirit of this post. It's just my personal opinion. I think that every other person in this world who ever has to call any companies of any kind probably shares my sentiments here. Isn't the customer always supposed to be right? Surely they all realize how very much we all despise such shoddy treatment and neglect. It seems obvious to me that they have just grown lazy, cheap and unconcerned. Whatever happened to the good old days when you could just dial a number and talk to a living human? It looks like they are gone forever! What are your thoughts on the subject?

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Replies:      
Date: 4/1/2002 6:33:00 PM  From Authorid: 6817    GOD RULES ALL!!!  
Date: 4/1/2002 6:37:00 PM  From Authorid: 33925    Grrrr...this just reminded me. I have been trying for WEEKS to get ahold of my satellite provider...EVERY time I call I get put on hold and after about 15 minutes I end up hanging up. It drives me batty...I hate answering machines and being put on hold..LOL..xoxo  
Date: 4/1/2002 6:40:00 PM  From Authorid: 31765    bottom line: dollars. I know exactly how you feel. I called the phone company some time ago, and got the animatronic canned sales representative...yes, a computer generated voice. I wonder if they programmed it to understand curse words? I finally pushed alllll the buttons...got a real live person, but was told it would cost me $3 to talk to him. I mean, c'mon...$3?? Did they think I'd dialed a 976 number??? Whew. Ok...I'm finished ranting...lol...so yeah...I know where you're coming from.  
Date: 4/1/2002 6:40:00 PM  From Authorid: 50530    You are mistaken Frankestein,humans don't rule this planet,computers and answering machines rule this planet.  
Date: 4/1/2002 6:41:00 PM  From Authorid: 31765    and I swear to all I believe in that if I hear the muzak version of Muskrat Love one more time SOMEONE is going to get hurt...lol...  
Date: 4/1/2002 6:43:00 PM  ( From Author ) From Authorid: 47699    50530, thanks for confirming my suspicions!  
Date: 4/1/2002 6:55:00 PM  From Authorid: 49543    frankenstein, my dad also has this gripe. if your name wasn't on this, i would swear he wrote this, lol. luv and hugs -Maceyhope  
Date: 4/1/2002 6:56:00 PM  From Authorid: 50758    Whatever  
Date: 4/1/2002 6:59:00 PM  From Authorid: 42539    oh wait my fav is "your call will be answered in about 3 mins" and 3 hours later you are still there..c_of_k  
Date: 4/1/2002 6:59:00 PM  From Authorid: 42945    I agree with everything you say Frank, and it absolutely infuriates me when I have to leave a msg on an answering machine, as far as what happened to the good old days when we got proper service, well it went out the window when touch phones came into use the same as when you go into a self service store and cant find something and when you want to ask someone where it is theres no one to be found and when this happens I just walk out of the shop...good post Frank....cheers Zema  
Date: 4/1/2002 7:01:00 PM  From Authorid: 47734    SHHH! If you keep this up the computers are gonna get you. *Runs away screaming*  
Date: 4/1/2002 7:08:00 PM  From Authorid: 24732    I hate telephones all together. I can't even remember the last time I called someone? Since my mom left her other work for maternity leave 12 years ago LOL! she has ocasionally been working as a substitute school nurse. So this thing called the "sub finder" calls our house every night. I pick up the phone, I start to say hello then the voice activated recording comes on "this is the sub-finder in a robot-like voice. That is about the time I hang up. We don't have an answering machine either. I hate them so much. I guess if someone's call is really important they will call again.  
Date: 4/1/2002 7:09:00 PM  From Authorid: 37843    its true, all of it, but dont let your computer or telephone hear ya say that, cuz then, well you dont want the phones to all gang up on ya do ya?... theyre out to get us all.... lol hugs ~~  
Date: 4/1/2002 7:12:00 PM  ( From Author ) From Authorid: 47699    If anyone needs to contact me, they can send an email and be sure to make it easily recognizable so that I won't immediately be inclined to so quickly to delete it as I so often do often do since I get so darned much unsolicited junk mail.  
Date: 4/1/2002 7:20:00 PM  From Authorid: 28946    Hey Frank! My Dad still uses the rotary phone he's had since the 40's! It is so heavy! There isn't even a jack in the house as the phone line is built into the wall. :>p But I pretend I don't have a push tone phone either! And when a bill collector uses the robotic thing and tells you to call back a number for a bill? Yeah right...  

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